Privacy Policy

How Unfold Jobs collects, uses, shares and protects personal information.

Last updated: 3 August 2026

1. Who we are

Unfold Jobs provides managed job-search and application support. For privacy questions, contact hello@unfoldjobs.com.

2. Information we collect

We may collect your name, email address, phone number, CV, employment and education history, skills, job preferences, location, salary expectations, work-authorisation information, application answers, communications, payment status and service records.

Please do not provide account passwords, unnecessary health information, identity documents or other sensitive information unless we specifically explain why it is required and how it will be protected.

3. Why we use your information

We use your information to provide the service you request, identify suitable vacancies, prepare and track applications, communicate with you, respond to support requests, process payments, prevent misuse, maintain records and comply with legal obligations.

4. Our lawful bases

Depending on the activity, we rely on performance of our contract with you, compliance with legal obligations, our legitimate interests in operating and improving the service, or your consent where consent is required.

5. Who we share information with

We may share relevant application information with employers, recruitment platforms and applicant-tracking systems when submitting applications you have authorised. We may also use service providers for hosting, payments, email, forms, file storage and business operations. We share only what is reasonably necessary for the relevant purpose.

Stripe processes payment information under its own privacy terms. Unfold does not receive or store your full card details.

6. International transfers

Some service providers may process information outside the United Kingdom. Where required, we use appropriate safeguards or rely on another lawful transfer mechanism.

7. How long we keep information

We keep customer and application records only for as long as needed to provide the service, resolve disputes, meet legal obligations and maintain appropriate business records. Unless a longer period is required, we aim to delete or anonymise uploaded CVs and detailed application information within 12 months after service completion. You may request earlier deletion, subject to legal and operational requirements.

8. Security

We use reasonable organisational and technical measures to protect information. No online system is completely secure, so please avoid sending passwords or highly sensitive information by ordinary email.

9. Your rights

Depending on the circumstances, you may have rights to access, correct, delete, restrict or object to the use of your information, receive a portable copy, and withdraw consent where processing relies on consent. To make a request, email hello@unfoldjobs.com.

10. Complaints

Please contact us first so we can try to resolve your concern. You may also complain to the UK Information Commissioner’s Office if you believe your data-protection rights have been infringed.

11. Changes to this policy

We may update this policy as the service changes. The current version and update date will always appear on this page.