Legal

Service terms

Starter template. Replace and professionally review before launch.

1. Packages

Applications are subject to suitable vacancy availability and the customer's approved criteria.

2. Customer responsibilities

Customers must provide accurate, current information and authorise its use for application preparation and submission.

3. Excluded activities

Assessments, recorded interviews, identity checks, security-clearance forms, CAPTCHAs and applications requiring missing or sensitive information may require customer completion.

4. No employment guarantee

Unfold does not guarantee interviews, job offers, employment, response rates or specific outcomes.

5. Accuracy

Unfold will not knowingly invent qualifications, work history, licences, work eligibility, salary information or other material facts.

6. Payments, cancellations and refunds

Replace this paragraph with a clear cancellation and refund policy, including what happens after fulfilment begins and how unused applications are treated.

7. Completion windows

Set and disclose realistic fulfilment windows. The availability of suitable roles may affect completion time.

8. Contact

Replace this paragraph with your legal business name, postal address and support email.